A1 Hearing is a family-run business started in 1999 by sisters Trish O’Sullivan and Clare McNeill. Trish had been working as an Audiometrist since 1989 both in the public and private sector. Clare was working as an office manager and wanted a change to a position where she could help people. They realised that many people were unable to afford the high cost of hearing aids, so they set out to provide cost-effective hearing solutions.

From small beginnings the business has grown and they now employ two very experienced Audiologists and an Audiometrist. Their vision has never changed - they have remained true to their philosophy of providing affordable and high quality hearing care, taking your needs and budget into account.

They now have two clinics: Papatoetoe and Mt Eden

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Trish O’Sullivan



Trish continues to provide the backbone of the company and is there to support the team. She has worked as an Audiometrist since 1989. She has now retired from active clinical work but can often be found driving patients to appointments or visiting them when they can’t get into the clinic. She also still helps with troubleshooting, where her vast experience is a huge boon.

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Clare McNeil

Practice Manager

Clare has always worked in office management roles. When her sister Trish approached her about starting a business to help those who couldn’t afford expensive hearing aids, she jumped at the opportunity to be involved. Over the years she has consolidated her role as Business Manager and is always there to provide a friendly ear. She has also become proficient in changing receivers, tubing, cleaning and checking hearing aids.

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Shirley-Anne Hodgson



Shirley-Anne has been an Audiologist for over 35 years. She has worked in a variety of roles, with both young and old. She has also worked in all areas of hearing impairment, from the mildly impaired to the profoundly deaf. Shirley-Anne is so passionate about providing the benefit of hearing to people from all walks of life that provides voluntary hearing care in the Pacific. An area of interest is the profoundly deaf and also those who suffer from tinnitus. She has been involved in research into the means of assisting people to deal with their tinnitus. Talk to her for all your hearing concerns.

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Tini Kaloumaira



Tini has recently joined A1 Hearing. He is an Audiologist and member of the New Zealand Audiology Society with many years’ experience. He feels passionate about helping people to hear better and feels comfortable in a clinic where he can take the time to ensure the best possible hearing assistance for your hearing loss.

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Wendy Gibb



Wendy has been working in the hearing industry since 2005. Starting out as a Receptionist in a hearing clinic she realised her desire to help those who are hearing impaired and began her training as an Audiometrist. Wendy joined A1 Hearing in 2016 and gets a lot of job satisfaction helping those in the local community. She also appreciates being able to have the freedom to work with hearing devices from different manufacturers.

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Sue Osborne

Office Administrator

Sue is the friendly face and voice of our Papatoetoe clinic. Having worked for many years in customer service roles, Sue joined us permanently in 2008. She loves the client contact and is always happy to greet and chat with our patients. Sue is a keen bridge player and has been a member of the Howick Bridge Club since 1990.

“I have recently been fitted with hearing aids for both of my ears I used the Mt Eden Branch of A1 Hearing and the process was so much better than I expected due to the caring, highly competent, professional service I received from the team at A1 Hearing. I would recommend their services to any one ready to take the next step to regaining their hearing.”
— Chris Barker